SHIPPING POLICY

Last Updated: September 2026

At ELZEE, every order is carefully prepared and packed to help ensure your bag reaches you safely and in excellent condition.

Nationwide Delivery

We offer delivery across Pakistan.

Standard Delivery

Standard orders are usually delivered within 3–5 working days after the order has been confirmed and processed.

Delivery timelines may vary depending on the customer's location, courier availability, public holidays, weather conditions, and other unforeseen circumstances.

Customized Orders

Customized bags may require additional preparation time.

Once your customization details have been confirmed, our ELZEE team will inform you of the estimated completion and delivery timeline.

Secure Packaging

Every ELZEE order is carefully packed to help protect the product during transportation.

Order and Shipping Updates

You may receive order and shipping updates using the contact information provided when placing your order.

Cash on Delivery

Cash on Delivery is available on eligible orders and locations.

Accurate Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name
• Complete delivery address
• Active phone number

Incorrect or incomplete delivery information may result in delivery delays.

Delivery Delays

While we work to deliver orders within the estimated timeframe, ELZEE is not responsible for delays caused by courier services, weather conditions, public holidays, incorrect customer information, or other circumstances outside our reasonable control.

Contact Us

For questions regarding your order or delivery, please contact us:

Email: elzeebags@gmail.com
Address: House # E-691, Street no.1, Gul Bahar Colony, Lahore Cantonement

ELZEE — The Story of Lime Zeal.